help

Outlook offers trade accounts to verified trade customers of outlook. You can register for a trade account by clicking here. We will review your details and verify your account as soon as possible. Having a trade account is required to purchase products on the site under the trade shop. This is  because we can offer you trade privileges such as pricing and media. If you work in the areas of Baby Stores, Online Baby Stores, Gift Trade,  and/or Midwives/Parenting Coach, then you are eligible for a trade account. If you are not eligible, you can register for a general account here.

With a trade account, you are also able to view media documents about our brands and download them for free.

You can find an online record of the details of your trade account here which you can edit at any time. You will also find a record of all your orders on this page on the right side of the page.

As an outlooktm.com trade member, you are also entitled to enter our online competition. We have just re-launched and will be bringing this competition to you shortly, so please check back!

For any queries about online purchases please email us here, with your query and order number. Your order number can be found at the top right of your order receipt, which will have a link on your account page.

If you have any questions about outlooktm.com or about your online trade account please email us here,  or view our contact details here.